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Outreach University

Resources and training on the topics you need for Outreach success.

Getting Started

Brief Introduction to Outreach

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On-Demand Onboarding Training

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Outreach Webinar Series

Live Webinar End Users Customer Success Webinars

Prospector Track

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Closing Learning Track

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Admin Learning Track

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Content Creators

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Using Outreach in Your Inbox

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Outreach Meetings

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Strategy Series

Strategy SDR On Demand

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Updating Your Content for a COVID-19 World

Recommended for anyone who creates or updates Outreach content, learn how to update your sequences when messaging needs to change. While this video is largely framed around the impacts of the COVID-19 pandemic, the processes presented will be applicable any time sequence content needs to be updated.

Basics of Outreach

The bare necessities of understanding bedrock features of Outreach.

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What is Outreach (test course)

This course covers the basics of what Outreach is, and how it works.

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Configuration & Core Concepts (Test Course)

This course series covers how to configure Outreach, and introduces you to the most important concepts of Outreach.

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University Orientation (test course)

This course is a brief introduction to navigating and using Outreach University

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XDR Learning Track

Everything an SDR/BDR prospecting rep needs to know

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Closers: Working Within Your Gmail Inbox

Quick start to getting the most from Outreach directly from your email inbox.

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Advanced Task Management

In this course you will learn the tips and tricks to increase team performance, activities and efficiency.

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Closers: Working Within Your Outlook Inbox

Quick start to getting the most from Outreach directly from your email inbox.

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Outreach for Outlook

Learn the capabilities of Outreach Add In for Outlook

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Admin Track - Content Creation

Get started with quality content quickly following the lessons in this course

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Managing Your Workflow with Global Sidebar

Learn to access all the info you need, complete tasks, schedule appointments and more from anywhere you are on the web.

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Optimizing for Email Deliverability

In this course you will learn how email filters work and steps you can take to improve your ability to reach your prospects.

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Hunter Learning Track - 30 Minute User Training

These user training videos are a great way to support and supplement basic onboarding.

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Live Webinar: Handling Common Prospect Responses

Webinar for Outbound Prospecting Strategy

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Measuring Sequence Performance

Content is never done. As you learn more about what your prospects respond to and your business evolves, so should your content. Learn how to analyze and focus your efforts with a continuous improvement framework.

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Template and Snippet Basics

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Safeguard Settings

Learn about Outreach's safeguards for prospects and users

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How to Use Outreach Meetings

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Admin Functionality

Learn how to create user profiles to control what users can see and who can creates content.

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Reporting and Metrics

Learn the different ways to read reports and gain valuable info for 1:1 Coaching

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Outreach Meetings for Admins

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Salesforce and Outreach

Learn the basics of setting up Outreach to talk to Salesforce

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Relationship Management with Outreach

In this course you will learn how valuable and easy it is to use Outreach to manage your customer relationships.

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Scorm Test Course

This course tests Outreach SCORM content distribution

Sequence Basics

Learn about the feature that Outreach surrounds itself with.

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Prospect Basics

The basics of working with the people you target

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Proactive Management with Outreach

In this course you will learn the reports needed to effectively coach your team to exceed their targets.

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Content Strategy 2.0

Driving Revenue with a Prospect-Centric Approach by using your Ideal Account Profiles and Personas to generate Outreach Sequences that drive revenue success!

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Creating Sequences

Learn how to create a fundamental feature of Outreach

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Advanced Prospects

Managing Prospects in Outreach

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End User Series

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Getting Started With Outreach

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Leadership Series

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