Content Creators

Outreach University

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Admin Track - Content Creation

Get started with quality content quickly following the lessons in this course

Administrators Content Creation Sequences Outreach Meetings Templates Snippets On Demand adminstrategy

Creating Sequences

Learn how to create a fundamental feature of Outreach

Administrators Content Creation Sequences On Demand

Template and Snippet Basics

Templates Snippets On Demand prospectingfoundations closingfoundations managerfoundations adminfoundations

University Orientation (test course)

This course is a brief introduction to navigating and using Outreach University

Getting Started section-getting-started prospectingfoundations closingfoundations managerfoundations adminfoundations

Closers: Working Within Your Gmail Inbox

Quick start to getting the most from Outreach directly from your email inbox.

AE Gmail Outreach Everywhere Extension Working From Your Inbox On Demand prospectingproficiency closingproficiency managerproficiency adminproficiency

Advanced Task Management

In this course you will learn the tips and tricks to increase team performance, activities and efficiency.

prospectingfoundations closingfoundations managerfoundations adminfoundations

What is Outreach (test course)

This course covers the basics of what Outreach is, and how it works.

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Closers: Working Within Your Outlook Inbox

Quick start to getting the most from Outreach directly from your email inbox.

AE Outlook Working From Your Inbox On Demand prospectingproficiency closingproficiency managerproficiency adminproficiency

Configuration & Core Concepts (Test Course)

This course series covers how to configure Outreach, and introduces you to the most important concepts of Outreach.

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On Demand adminstrategy

Outreach for Outlook

Learn the capabilities of Outreach Add In for Outlook

Outlook Working From Your Inbox On Demand

Managing Your Workflow with Global Sidebar

Learn to access all the info you need, complete tasks, schedule appointments and more from anywhere you are on the web.

AE Global Sidebar On Demand adminstrategy

Optimizing for Email Deliverability

In this course you will learn how email filters work and steps you can take to improve your ability to reach your prospects.

Administrators Strategy On Demand example-section-2

Updating Your Content for a COVID-19 World

Recommended for anyone who creates or updates Outreach content, learn how to update your sequences when messaging needs to change. While this video is largely framed around the impacts of the COVID-19 pandemic, the processes presented will be applicable any time sequence content needs to be updated.

prospectingfoundations closingfoundations managerfoundations adminfoundations

Hunter Learning Track - 30 Minute User Training

These user training videos are a great way to support and supplement basic onboarding.

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Live Webinar: Handling Common Prospect Responses

Webinar for Outbound Prospecting Strategy

Live Webinar End Users Customer Success Webinars

Basics of Outreach

The bare necessities of understanding bedrock features of Outreach.

Sequences Templates Outreach Everywhere Extension Snippets Prospects Getting Started On Demand

Getting Started

Brief Introduction to Outreach

End Users Outreach Meetings Outreach Voice Outreach Everywhere Extension Getting Started On Demand

Measuring Sequence Performance

Content is never done. As you learn more about what your prospects respond to and your business evolves, so should your content. Learn how to analyze and focus your efforts with a continuous improvement framework.

Administrators Strategy On Demand

Safeguard Settings

Learn about Outreach's safeguards for prospects and users

Administrators Sequences Governance On Demand prospectingproficiency closingproficiency managerproficiency adminproficiency

How to Use Outreach Meetings

Outreach Meetings SDR On Demand prospectingproficiency closingproficiency managerproficiency adminproficiency

Admin Functionality

Learn how to create user profiles to control what users can see and who can creates content.

Administrators Salesforce Triggers On Demand adminstrategy

Reporting and Metrics

Learn the different ways to read reports and gain valuable info for 1:1 Coaching

Administrators On Demand

Outreach Meetings for Admins

Administrators Outreach Meetings On Demand

Salesforce and Outreach

Learn the basics of setting up Outreach to talk to Salesforce

Administrators Salesforce CRM Sync SDR On Demand

Relationship Management with Outreach

In this course you will learn how valuable and easy it is to use Outreach to manage your customer relationships.

Administrators Strategy On Demand

Scorm Test Course

This course tests Outreach SCORM content distribution

Sequence Basics

Learn about the feature that Outreach surrounds itself with.

Sequences SDR On Demand

Prospect Basics

The basics of working with the people you target

Prospects SDR On Demand

Proactive Management with Outreach

In this course you will learn the reports needed to effectively coach your team to exceed their targets.

Administrators Strategy On Demand

Leadership Series

Administrators Content Creation Salesforce Sequences Outreach Instance Setup Templates CRM Sync Governance Snippets On Demand section-additional-courses

Advanced Prospects

Managing Prospects in Outreach

Prospects On Demand

Content Strategy 2.0

Driving Revenue with a Prospect-Centric Approach by using your Ideal Account Profiles and Personas to generate Outreach Sequences that drive revenue success!

Administrators Strategy On Demand

End User Series

End Users Sequences Templates Outreach Everywhere Extension Task Execution Snippets Prospects On Demand

Getting Started With Outreach

End Users Sequences Outreach Meetings Outreach Voice Outreach Everywhere Extension On Demand